Customer Service

Contact Us

If you should have any additional questions or need assistance, please contact Customer Service by email at, by phone at 1-800-437-3794, outside the U.S. at 1-617-484-5910, or by FAX at 1-617-484-5914. Responses will be handled during our Customer Service hours Monday through Friday from 9:00 a.m. to 6:00 p.m. EST.

70 Trapelo Road,
Belmont, MA 02478

Give 10%, Get 10%

Refer a friend to RailRiders, and they'll receive a 10% coupon for their first order of $75 or more. When they purchase, you'll receive 10% off your next order, too!*