Customer Service



Exchanges & Returns

Use the form below to search for your order and submit a return or exchange. Your Invoice Number can be found on your packing slip. If your Invoice cannot be found, please Contact Us to submit your return or exchange.

NOTE: Enter your Invoice # and click the to look up your order.


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Give 10%, Get 10%

Refer a friend to RailRiders, and they'll receive a 10% coupon for their first order of $75 or more. When they purchase, you'll receive 10% off your next order, too!*

* Referrers can qualify for a new referral coupon once a month. Coupons expire thirty (30) days after they are issued. Cannot be combined with other offers.