Customer Service

Exchanges & Returns

All RailRiders clothing has been technically designed and built to provide maximum comfort, function, style, and durability. If upon receiving your order, you are not completely satisfied with the performance, fit or style of a RailRiders product, please return it for a refund or exchange within 60 days of receipt. Returns and Exchanges should be in a clean unworn condition, re-packaged in their original packaging (if possible) and sent to:

RailRiders
C/O IMR
3 Patterson Road
Shirley, MA 01464

If exchanging, please include a note stating what you would like to exchange for noting color and size and be sure to include your name and return address.