Customer Survey

Thank you for being a valued customer! We are always striving to improve our business and customer feedback is a crucial component of that. If you have the time, we would appreciate it if you could fill out this brief survey so that we can improve our product and our process. Completing this survey will give you a $10 couppon to use on your next purchase.

Please note: when filling out this survey, there are some questions that may require you to mark more than one box if necessary.

  1. I am a returning RailRiders customer
      Yes
      No


  2. My primary activities in RailRiders clothing are:


  3. I receive RailRiders catalog:
      Yes
      No


  4. First thing I do when I get the catalog:
      Read page to page
      Search for new colors
      Look for new products
      Put together an order


  5. Ways to improve catalog:


  6. How often do I visit RailRiders.com?
      Often
      Once a month
      Every few months
      Seldom


  7. I receive email promotions:
      Yes
      No


  8. My experience with RailRiders customer service staff has been:
      Poor
      Average
      Good
      Excellent
      Above and beyond


  9. How I found out about RailRiders:


  10. I follow RailRiders on:
      Twitter
      Instagram
      Facebook
      YouTube
      None of the Above
      I don't have social media


  11. I have read content on RailRiders.com (Interviews & Profiles):
      Yes
      No


  12. I have watched the following types of RailRiders videos:
      Product videos
      Adventure videos
      Dr. Vlad's Lab


  13. I have visited the Planet-Wild blog:
      Yes
      No


  14. How often do I read/watch RailRiders online content?
      Often
      Once a month
      Every few months
      Once a year
      Seldom


  15. Additional comments:


  16. Verify Code: *
    Enter the numbers you see in the box above-right.

  17. This is optional:
      Name:
      Address:
      City/State:
      Phone:
      E-mail:
      (Note: E-mail will only be used to reply to your comments)


Thank you.